Manufacturing worker doing inspection for RMA
12 (Work) Days of Christmas
David Erwin

My Supplier Said to Me: RMA? Part 2

On the sixth (work) day of Christmas my supplier said to me ‘Do you really think we need an RMA? You don’t really want to return it, do you?’  As I wrote yesterday, each defect, regardless of size or significance,

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World marque sign that says "The world is temporarily closed" disrupting your supplier network
12 (Work) Days of Christmas
David Erwin

My Supplier Said to Me: Blame It On COVID

On the third day of Christmas my supplier said to me “we’re running behind. COVID has caused delays in our own supply chain.”  It seems like COVID is all we’ve heard about this year. As countries all around the world

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