My Supplier Said to Me: Uh, We Just Finished That Batch

Stop sign affecting batch

On the seventh (work) day of Christmas my supplier said to me “We just finished that batch. I’ll have to start a new one to make that change.” You just want to issue a quick change-order, but you’re too late. Just as they receive the notification, they have just finished the batch of your parts. […]

My Supplier Said to Me: RMA? Part 2

Manufacturing worker doing inspection for RMA

On the sixth (work) day of Christmas my supplier said to me ‘Do you really think we need an RMA? You don’t really want to return it, do you?’  As I wrote yesterday, each defect, regardless of size or significance, impacts the overall success of the product it fits into. The buyer takes parts from […]

My Supplier Said to Me: RMA? It’s Just a Little Scratch

Manufacturing tech doing inspection for

On the fifth (work) day of Christmas, my supplier said to me ‘Do you really think we need an RMA? It’s just a little scratch, does it really matter that much?’  As prices increase so does the demand for quality. Functionality and cosmetics are both priorities when thousands, and potentially millions of dollars are involved […]